APPENDIX 3 – SERVICE DESCRIPTION

Dexter provides a cloud-based Source-to-Pay (S2P) software solution that leverages artificial intelligence to streamline and automate the end-to-end procurement process for B2B organizations. The platform enables customers to manage intake, sourcing, purchase orders, vendor onboarding, invoice validation, and payment approvals efficiently, reducing manual effort, improving accuracy, and ensuring compliance with internal workflows.

Customers interact with the platform via a web-based interface, where AI agents facilitate procurement activities, automate document processing, and enforce configured approval workflows.

The current scope of integrations and supported data formats can be found in the Dexter documentation.

Key Features and Functionality

1. Web Application & Dashboard

   a. Centralized dashboard to manage sourcing, purchase orders, vendors, invoices, and approval workflows.

   b. Historical overview of all orders, documents, and transactions.

   c. Visibility into approval processes, document statuses, and discrepancy alerts.

2. Vendor Sourcing & Onboarding

   a. Support for sourcing activities, including creating and managing requests for quotations (RFQs) or requests for proposals (RFPs).

   b. Initial vendor setup and onboarding questionnaires.

   c. Ongoing management of vendor data.

3. Procure-to-Pay Automation

   a. AI-assisted processing of invoices, delivery notes, and purchase orders.

   b. Automatic matching of purchase orders, delivery notes, and invoices based on project codes, purchase order numbers, or other configurable criteria.

   c. Automated notifications for discrepancies or approvals.

   d. Configurable multi-level approval workflows for purchase orders and invoices.

4. Data Handling & Integrations

   a. Supports multiple data formats, including PDFs, images (JPEG, PNG), CSV, XLSX.

   b. Automatic parsing of documents to extract relevant information (e.g., vendor, amounts, line items, project codes).

   c. Integration with select third-party systems (ERP, BI tools, accounting systems).

5. AI Agents

   a. Facilitate document ingestion, data extraction, and order processing.

   b. Copilots for building, answering, and analyzing questionnaires.

   c. Reduce manual work by automating repetitive tasks in the purchasing process.

   d. Ensure compliance with configured workflows and business rules.

6. Spend Analytics

   a. Line-item level analysis of invoice data to extract products purchased, prices, and quantities.

   b. AI-based classification of spend to a unified taxonomy across data sources, entities, and locations, including ongoing suggestions for taxonomy updates.

   c. Tracking of item price changes over time and benchmarking against internal history and external market data.

   d. Identification of off-contract spend, including maverick buying and consumption exceeding agreed volumes, caps, or commitments.

   e. Detection of consolidation and savings opportunities, including duplicate or near-duplicate products across suppliers, fragmented vendor spend within a category, and tail spend suitable for bundling.

   f. Operates from invoice data and does not require ERP integration.

7. Contract Intelligence

   a. Centralized repository of customer contracts with AI-based extraction of key terms and renewal dates.

   b. Visibility into spend under management per contract.

   c. Matching of invoices against contract terms, including rate deviations, volume caps, and rebate thresholds.

   d. Flagging and quantification of leakage where invoiced amounts deviate from agreed contract terms.

8. Deployment & Hosting

   a. Dexter is delivered as a cloud-hosted SaaS platform accessible via modern web browsers.

   b. No local installation is required; updates and new features are delivered automatically.