Zendesk
Dexter uses the Zendesk API to integrate with Zendesk.
In order to setup the integration, you'll need the following data:
- Account name
- Agent email
- API Token
Account name
Section titled “Account name”You'll find the account name in the URL you use for Zendesk:
https://<account_name>.zendesk.comAgent email
Section titled “Agent email”The agent email is the same email you use to login to Zendesk.
API Token
Section titled “API Token”API tokens are managed in the Admin Center interface at Apps and integrations > APIs > Zendesk API. The page lets you view, add, or delete tokens.