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Zendesk

Dexter uses the Zendesk API to integrate with Zendesk.

In order to setup the integration, you'll need the following data:

  • Account name
  • Agent email
  • API Token

You'll find the account name in the URL you use for Zendesk:

https://<account_name>.zendesk.com

The agent email is the same email you use to login to Zendesk.

API tokens are managed in the Admin Center interface at Apps and integrations > APIs > Zendesk API. The page lets you view, add, or delete tokens.