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Zendesk

Dexter uses the Zendesk API to integrate with Zendesk.

In order to setup the integration, you'll need the following data:

  • Account name
  • Agent email
  • API Token

Account name

You'll find the account name in the URL you use for Zendesk:

https://<account_name>.zendesk.com

Agent email

The agent email is the same email you use to login to Zendesk.

API Token

API tokens are managed in the Admin Center interface at Apps and integrations > APIs > Zendesk API. The page lets you view, add, or delete tokens.